CUSTOMER SERVICE REP

Employment Type

: Full-Time

Industry

: Retail



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Job Description:

Operates a retail facility by providing 4-Step customer service, while accurately transacting sales of fuel and merchandise.
(A complete job description is available upon request).

Job Requirements:

KEY RESPONSIBILITIES

• Provides top quality customer service at all times and to every customer.
• Performs daily station cleaning and maintains a safe work environment.
• Complies with company standards on carding customers for all age restricted products.
• [Based on location] prepares food & drinks, cleans, stocks and maintains food prep area in compliance with health codes.
• Stocks and merchandises as instructed by management.
• Secures all funds in safe or register. Makes timely drops and maintains cash drawer at or below maximum level.
• Conducts Loss Prevention Observations, Loss Investigations and Near Loss Investigations.


REQUIRED SKILLS/EXPERIENCE
• Strong interpersonal, problem-solving, and team building skills.

ADDITIONAL REQUIREMENTS
• Ability to work unsupervised in a fast-paced environment.
• Ability to work unaccompanied, standing, and without defined break periods. Occasionally working extended shifts of 12 hours or more, as assigned.
• Ability to bend, twist, and lift at least 20 lbs. in narrow spaces.
• Ability to work in varying outdoor climates and in-store cooler environments.
• Ability to work a flexible schedule, including nights and weekends

PREFERRED QUALIFICATIONS
• At least 6 months previous cash handling and customer service experience.
• Positive, out-going personality and effective verbal & written communication skills.

COMPENSATION AND BENEFITS
CSI offers a competitive Salary and incentive program, Medical/Dental/Thrift Plan, Tuition Reimbursement, Paid Vacation, Paid Holidays, Paid Sick Leave, and career path advancement opportunities.




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